Personal Banker: Community Builder & Financial Guide

First Citizens Bank; Chesterfield (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

First Citizens Bank is seeking a Financial Services Representative (Personal Banker) in Missouri to support sales and service delivery in the branch. You will build and expand banking relationships through proactive customer outreach and responsive service, opening deposit accounts and related banking services, and referring sales opportunities to bank partners.

The role emphasizes delivering excellent customer experiences, complying with regulations, and contributing to community banking

Qualifications

• Bachelor’s degree with 1 year of experience or equivalent education/experience.
• High school diploma or GED with 5 years in sales, customer service, or financial services sales.
• Experience in sales, customer service, or lending is preferred.

Responsibilities

• Achieve individual or team sales and relationship goals.
• Build banking relationships through proactive outreach and quality service.
• Follow regulations and bank policies to manage risk and operational efficiency.

Skills

Structured sales process

Financial guidance

Financial literacy

Retail banking products

Education

Bachelor’s degree

High school diploma or GED

Job description

First Citizens Bank is seeking a Financial Services Representative (Personal Banker) in Missouri to support sales and service delivery in the branch. You will build and expand banking relationships through proactive customer outreach and responsive service, opening deposit accounts and related banking services, and referring sales opportunities to bank partners.

The role emphasizes delivering excellent customer experiences, complying with regulations, and contributing to community banking