Dynamic Part-Time Operations Support Associate

Currency Exchange International; Orlando (FL); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Commute reimbursement

401K plan with company match

Tuition assistance

Sick time accrual

Holiday pay after 90 days

Job summary

A financial services company in Orlando is seeking an Operations Associate to join their team. The role involves providing exceptional customer service to OnlineFX customers and retail clients through phone and online support. Ideal candidates should have at least one year of experience in customer service or operations, with strong attention to detail and problem-solving skills. This part-time position offers flexible shifts and a supportive work environment.

Qualifications

• Minimum 1 year of Customer Service, Banking, or Operations experience required.
• High School diploma or relevant work experience necessary.

Responsibilities

• Provide exceptional customer service via phone, live chat, and email.
• Answer incoming calls promptly and listen to customer concerns.
• Assist with customer support functions including orders and complaints.
• Engage with potential customers to encourage bookings.

Skills

Customer service

Attention to detail

Communication

Problem-solving

Education

High School diploma

Job description

A financial services company in Orlando is seeking an Operations Associate to join their team. The role involves providing exceptional customer service to OnlineFX customers and retail clients through phone and online support. Ideal candidates should have at least one year of experience in customer service or operations, with strong attention to detail and problem-solving skills. This part-time position offers flexible shifts and a supportive work environment.