Part-Time Customer Service Pro | Organized & Helpful

Ritchie Bros. Group; Orlando (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading auction company is seeking a part-time Customer Service Representative in Orlando, Florida. Responsibilities include organizing documents, communicating with customers and teams, processing payments, and ensuring excellent customer service. The ideal candidate has previous in-person customer service experience, is adaptable to new technology, and thrives under pressure. Strong teamwork and safety commitment are essential for this role.

Qualifications

• Previous work experience where you worked in-person with customers.
• Experience using computers and able to learn new technology and software.
• A commitment to providing fantastic customer service.
• Able to work well and maintain a positive attitude in high-pressure situations.
• Thrives working as part of a team.

Responsibilities

• Organizing keys and filing documents by coding system and Lot number.
• Communicating with departments and customers for necessary documents.
• Processing payments from successful bidders.
• Providing customers with information about auxiliary services.
• Delivering superior customer service to all customers.
• Supporting the commitment to safety.

Skills

Customer service

Communication

Teamwork

Technology adaptation

Job description

A leading auction company is seeking a part-time Customer Service Representative in Orlando, Florida. Responsibilities include organizing documents, communicating with customers and teams, processing payments, and ensuring excellent customer service. The ideal candidate has previous in-person customer service experience, is adaptable to new technology, and thrives under pressure. Strong teamwork and safety commitment are essential for this role.