Dynamic Part-Time AV Technician for Live Events

Eurest USA; Cambridge (MA); On-site; USD 41,000 - 103,000; Part time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Legal Services

Choice Auto and Home Program

Commuter Benefits

Flexible Spending Accounts (FSAs)

Job summary

Eurest is hiring immediately for part-time Audio Visual Technician positions at Waveguide, Cambridge, MA. You will ensure AV requirements for client events, interface with various AV and presentation technologies, and maintain positive customer relationships.

The role requires at least 2 years of AV experience, proficient computer skills, and strong communication. You will support meeting setup, troubleshoot issues, and follow SOPs to deliver reliable event technical service.

Qualifications

• Minimum of one year of experience supporting audio visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

Responsibilities

• Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
• Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action.
• Provides technical assistance for all meetings and customers that require tech services for their events.
• Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
• Keeps the AV storerooms organized and well managed.
• Performs other duties as assigned.

Skills

AV support

Hardware troubleshooting

Customer service

Tools

Office technology

Job description

Eurest is hiring immediately for part-time Audio Visual Technician positions at Waveguide, Cambridge, MA. You will ensure AV requirements for client events, interface with various AV and presentation technologies, and maintain positive customer relationships.

The role requires at least 2 years of AV experience, proficient computer skills, and strong communication. You will support meeting setup, troubleshoot issues, and follow SOPs to deliver reliable event technical service.