Dynamic Office & Operations Manager

Two Maids - Pensacola; Pensacola (FL); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Job summary

Two Maids - Pensacola is seeking an Office Manager in Pensacola, FL to oversee daily operations, sales support, training, and staff leadership to ensure excellent cleaning quality and customer satisfaction.

The role covers hiring coordination, IT infrastructure, office administration, and marketing support within the local market. A high school diploma is required with some college preferred; starting salary ranges from $38,000 to $45,000 plus potential bonuses.

Qualifications

• Must be 21 years of age or older.
• Must be available for employment from 7:45 AM - 5:00 PM, Monday-Friday.
• Must be able to communicate clearly and efficiently.
• Must have a neat, safe and well maintained automobile.
• Must be proficient in public speaking.
• Must possess basic math skills related to bank deposits and payroll management.
• Must possess high school diploma or higher.
• College degree preferred but some college education can be accepted.
• Must satisfactorily complete a nationwide criminal background check.

Responsibilities

• Implementation and execution of The Complete Experience
• Embrace and adhere to TWO MAIDS General Standards
• Understand completely all policies, procedures, standards, specifications, guidelines and training programs
• Oversee and administer all personnel decisions; including hiring, firing, disciplinary and motivational tasks.
• Directly involved in all training activities; including New Hire Orientation and field work inside a client’s home
• Provide high level customer service and oversee customer satisfaction throughout the Office Location
• Provide direct sales support via telephone, email and face to face interactions
• Provide scheduling and customer relations management (CRM) using Two Maids software package
• Report, distribute and monitor all Team Member compensation
• Collect, receive and deposit personal checks, cash and/or credit card payments
• Ensures quality control of all Team Members; including house cleanings and office functions
• Storage and organization of all Customer and Team Member records
• Monitor and manage cleaning equipment/supplies and office equipment/supplies
• Manage Information Technology (IT) infrastructure
• Provide on the ground marketing support involving direct contact with the local community
• Maintain and ensure office cleanliness

Skills

Public speaking

Payroll management

Education

High school diploma or higher

Job description

Two Maids - Pensacola is seeking an Office Manager in Pensacola, FL to oversee daily operations, sales support, training, and staff leadership to ensure excellent cleaning quality and customer satisfaction.

The role covers hiring coordination, IT infrastructure, office administration, and marketing support within the local market. A high school diploma is required with some college preferred; starting salary ranges from $38,000 to $45,000 plus potential bonuses.