Dynamic Loan Solutions Advisor

OneMain Financial; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off 15 days per year

Paid sick leave as prorated

11 paid holidays

Volunteer time 3 days per year

Job summary

OneMain Financial is hiring Loan Sales Specialists to empower customers with access to friendly, fast, and affordable financing for life’s expenses. The role emphasizes empathy, teamwork, and achieving branch goals.

You’ll manage loan lifecycles, engage customers through multiple channels, and explore tailored financing solutions. Career growth through robust training and leadership paths is available, with competitive compensation and incentives.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely, efficient service.
• Exceed expectations with empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and lifecycle.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring Loan Sales Specialists to empower customers with access to friendly, fast, and affordable financing for life’s expenses. The role emphasizes empathy, teamwork, and achieving branch goals.

You’ll manage loan lifecycles, engage customers through multiple channels, and explore tailored financing solutions. Career growth through robust training and leadership paths is available, with competitive compensation and incentives.