Dynamic Loan Solutions Advisor

OneMain Financial; Elk Grove (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial seeks a Loan Sales Specialist in Elk Grove, CA to listen to customer needs and offer accessible, friendly financing options. You will support customers through the loan lifecycle, emphasizing service, compliance, and growth opportunities within a competitive team.

The role features base pay in the $20–$23 per hour range, with an additional compensation program tied to performance, and a pathway to leadership roles as you develop your career in a supportive environment.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual - Spanish

Sales/Collections/Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist in Elk Grove, CA to listen to customer needs and offer accessible, friendly financing options. You will support customers through the loan lifecycle, emphasizing service, compliance, and growth opportunities within a competitive team.

The role features base pay in the $20–$23 per hour range, with an additional compensation program tied to performance, and a pathway to leadership roles as you develop your career in a supportive environment.