Dynamic Library Services Specialist I

Harris County; Crosby (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

Harris County Public Library (HCPL) in Crosby, TX, is seeking a Library Specialist I to provide frontline customer service and entry‑level support for daily library operations. You will assist patrons with registrations, circulation, and basic reference, while contributing to programs and community outreach across age groups.

The role emphasizes welcoming, inclusive access to information and technology, with responsibility for accurate records and collaborative service delivery in a public

Qualifications

• Experience providing readers' advisory, basic reference or research assistance.
• Experience using an integrated library system for circulation, patron-account, materials-processing, or shelving tasks.
• Experience planning, delivering, or supporting programs for all ages.

Responsibilities

• Provides frontline customer service to patrons in person, by phone, and electronically.
• Registers patrons for library cards and maintains account information.
• Assists with circulation, holds, and materials processing per library procedures.
• Delivers readers' advisory and basic reference assistance to diverse patrons.
• Plans, prepares, and promotes programs for children, teens, and adults.

Skills

Customer service

Public library experience

Bilingual

Education

Bachelor's degree

Associate degree or 60 credit hours

High school diploma or GED

Job description

Harris County Public Library (HCPL) in Crosby, TX, is seeking a Library Specialist I to provide frontline customer service and entry‑level support for daily library operations. You will assist patrons with registrations, circulation, and basic reference, while contributing to programs and community outreach across age groups.

The role emphasizes welcoming, inclusive access to information and technology, with responsibility for accurate records and collaborative service delivery in a public