Dynamic Lease-Up Property Manager

ECI Management LLC; Richmond Hill (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

ECI Group is seeking an experienced Property Manager to oversee the day-to-day operations of our apartment community in the Southeast. You will lead staff, manage leasing activity, renewals, collections, and financial reporting while ensuring resident service excellence.

Responsibilities include coordinating training, maintaining records, supervising maintenance, and driving occupancy and retention with strong compliance and communication with regional leadership.

Qualifications

• Minimum 3 years of experience in the multi-family industry.
• A high school diploma or equivalent.
• Proficiency in Microsoft Office Suite and YARDI or similar industry standard programs
• Excellent customer service and interpersonal skills including the ability to establish relationships with colleagues, supervisors, guests, vendors, contractors, and the public.
• Ability to accurately perform intermediate mathematical functions.

Responsibilities

• Manage daily operations for the property and staff including security, maintenance, leasing, and property financials.
• Ensure compliance with Community Policies and lease agreements; respond to violations and communicate with the residents.
• Inspect the property on a regular basis to verify the condition of vacant apartments.
• Maintain office and resident files in a confidential and secure manner.
• Communicate with the Maintenance Supervisor and other maintenance team members regarding all aspects of property maintenance.
• Ensure all monies received on the property are deposited immediately and recorded daily while ensuring proper procedures are followed.
• Coordinate orientation and ongoing training programs for the property staff in conjunction with the Regional Manager and Maintenance Supervisor.
• Maintain and/or create a resident renewal program to encourage resident retention.
• Maintain compliance with all required permits for operating the property such as pool, spa, elevator, etc.
• Review general ledgers, review and approve all invoices, oversee all variance and other reporting.
• Maintain contract files and insurance certificates and monitor contract renewals.
• Ensure all rent and other charges are collected when due and posted on a timely basis.
• Ensure that legal notices are given, and deadlines are met concerning evictions, writs and attending court hearings.
• Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Supervisor and/or corporate office.
• Complete performance reviews of employees and assist with making recommendations for salary increases or advancement.
• Coordinate with the Maintenance Supervisor and attend safety meetings and training for property staff; monitor the use of proper safety precautions on the property.
• Report any workman’s compensation issues and/or employee incidents immediately to the Workers Compensation Carrier, management and HR following company procedures.
• Maintain current knowledge of the sub-market of the property, familiarity of competitors, and remain current on businesses and retail nearby that could impact occupancy and/or income of the property.

Skills

Customer service

Interpersonal skills

Relationship building

Numerical ability

Education

High school diploma or equivalent

Tools

Microsoft Office

YARDI

Job description

ECI Group is seeking an experienced Property Manager to oversee the day-to-day operations of our apartment community in the Southeast. You will lead staff, manage leasing activity, renewals, collections, and financial reporting while ensuring resident service excellence.

Responsibilities include coordinating training, maintaining records, supervising maintenance, and driving occupancy and retention with strong compliance and communication with regional leadership.