Dynamic IT Solutions Inside Sales Pro

Business Computer Associates, Inc. (BCA, Inc.); Florida; On-site; USD 40,000 - 70,000; Full time

Job summary

BCA in South Florida seeks an Inside Sales Representative to grow the customer base for IT services. You will locate and qualify new prospects by generating interest in the company’s services and products.

You will prospect, qualify, and manage opportunities in ConnectWise, maintain product knowledge, enter leads, report forecasts, and assist in marketing. The role emphasizes high energy, strong communication, and customer-focused service.

Qualifications

• Inside sales experience with selling similar offerings.
• Track record of prospecting, qualifying, and managing customer commitment as part of the sales process.
• Demonstrated level of success in the development of client relationships.
• Proficient with general office applications.
• Enjoy working with customers and external audiences.
• High energy and drive with good negotiation skills.
• Strong organizational, presentation, and customer service skills.
• Skill in preparing written communications and materials.
• Interpersonal skills: telephony skills, communication skills, active listening and customer-care.
• Ability to multi-task and adapt to changes quickly.
• Typing skills to ensure quick and accurate data entry.
• Self-motivated with the ability to work in a fast moving environment.

Responsibilities

• Responsible for prospecting and qualifying new sale opportunities.
• Effectively communicate features and benefits of solutions and manage prospect expectations.
• Receive requests for service and products details from prospects and provide timely responses.
• Achieve and maintain a positive rapport with prospects and work to give them the best possible service.
• Maintain in-depth product knowledge of the service offerings of the company.
• Properly enter all sales leads and prospects into ConnectWise in a timely manner.
• Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures.
• Work through a daily list of sales activities in ConnectWise.
• Communicate and report sales forecasts to the Outside Sales Team.
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.
• Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
• Document internal processes and procedures related to duties and responsibilities.
• Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry.
• Responsible for entering time and expenses in ConnectWise as they occur.
• Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
• Enter all work as activities or service tickets in ConnectWise.
• Assist in Marketing activities.

Job description

BCA in South Florida seeks an Inside Sales Representative to grow the customer base for IT services. You will locate and qualify new prospects by generating interest in the company’s services and products.

You will prospect, qualify, and manage opportunities in ConnectWise, maintain product knowledge, enter leads, report forecasts, and assist in marketing. The role emphasizes high energy, strong communication, and customer-focused service.