Dynamic Group Fitness Coach — High-Energy Results

Otrecruit; Durham (NC); On-site; USD 22,000 - 33,000; Full time

Job summary

Orangetheory Fitness is seeking a full-time Coach to lead scientifically designed group workouts in OT Group Holdings, LLC studios. You will energize and engage members, promote retention, and collaborate with the studio team to hit sales and service targets.

The ideal candidate has at least 1 year of group fitness or personal training experience, a current Orangetheory certification, and strong communication skills to motivate a diverse member base.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Minimum of 1 year of group fitness training or personal training experience required.
• Current Orangetheory Fitness approved fitness certification required (e.g., NASM, ACE, ACSM, NSCA, or equivalent).
• Prior experience in customer service, sales, hospitality, or a related client-facing role preferred (0–1 year).
• Strong communication and interpersonal skills with the ability to engage and motivate diverse members.

Responsibilities

• Deliver an engaging, high-energy group workout experience for all members each class session.
• Provide a welcoming, inclusive, and motivating experience for all members, prospective members, and guests, ensuring every interaction reflects brand standards of Orangetheory Fitness.
• Accurately complete and maintain all required member documentation and records using company systems and tools.
• Participate in scheduled team meetings, trainings, and ongoing professional development opportunities.
• Conduct studio tours, clearly communicate membership options, and confidently respond to questions regarding programs and services.
• Partner with studio team members to create a seamless, positive experience for prospective and current members.
• Support achievement of individual and team sales goals through outreach, follow-ups, and lead generation activities that drive membership growth.
• Build relationships within the local community to increase brand awareness and generate new business opportunities.
• Support marketing initiatives, including social media engagement and participation in community events and studio activations.
• Maintain a clean, organized, and well-presented studio environment in alignment with company standards.
• Communicate effectively with members and prospects across multiple channels, including in-person, phone, email, and text.
• Accurately process sales transactions, including cash and credit card payments, with integrity, accuracy, and attention to detail.
• Respond promptly and professionally to member inquiries, feedback, and concerns, escalating issues when appropriate.
• Understanding of and commitment to exceptional customer service and the core values at OT Group Holdings, LLC.

Skills

Teamwork

Efficiency orientation

Flexibility

Emotional intelligence

Integrity

Microsoft Office

Canva

Proactive

Time management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Orangetheory Fitness certification

Tools

Microsoft Office Suite

Canva

Job description

Orangetheory Fitness is seeking a full-time Coach to lead scientifically designed group workouts in OT Group Holdings, LLC studios. You will energize and engage members, promote retention, and collaborate with the studio team to hit sales and service targets.

The ideal candidate has at least 1 year of group fitness or personal training experience, a current Orangetheory certification, and strong communication skills to motivate a diverse member base.