Dynamic Food Service Runner & Guest Experience

M1 Concourse; Pontiac (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

M1 Concourse's Apex Grille is seeking a Service Support-Runner to help ensure accurate, timely and polished food service. You will be the crucial link between culinary and service teams, monitoring orders, presentation and course timing while delivering food to tables and guests.

You will also support pre-bussing, table resets, and station organization as workload allows. This role emphasizes energy, awareness, and composure to enhance guest experience at the X Center in Pontiac.

Qualifications

• Experience in food service is helpful but not required.
• Ability to communicate with cooks, servers and team members.
• Must be energetic, aware, urgent and composed during service.

Responsibilities

• Assist with opening/closing side work and station setup.
• Clear and reset tables promptly per standards.
• Coordinate with servers and kitchen for timely, accurate orders.
• Deliver food to tables and guests while maintaining presentation and temp.
• Assist with pre-bussing, table maintenance and service-station organization.
• CommunicateGuest requests and dietary needs to the assigned server or manager.
• Maintain dining room cleanliness and safety during service.
• Support catering and events with food transport and running tasks.

Skills

Food service

Communication

Teamwork

Energy/urgency

Job description

M1 Concourse's Apex Grille is seeking a Service Support-Runner to help ensure accurate, timely and polished food service. You will be the crucial link between culinary and service teams, monitoring orders, presentation and course timing while delivering food to tables and guests.

You will also support pre-bussing, table resets, and station organization as workload allows. This role emphasizes energy, awareness, and composure to enhance guest experience at the X Center in Pontiac.