Dynamic Fleet Dispatcher & Route Coordinator

Kommissary; New York (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

The Dispatcher & Fleet Coordinator at Kommissary oversees daily transportation and delivery operations in a fast-paced logistics environment. You will coordinate driver dispatch, support fleet readiness, and maintain routing and fleet records to ensure safe, on-time deliveries.

You will collaborate with drivers, warehouse teams, and management, handling scheduling, route changes, and performance monitoring while upholding safety standards and company procedures.

Qualifications

• 1-2 years of experience in dispatch, transportation, logistics, or similar.
• Bilingual English/Spanish strongly preferred.
• Strong organizational skills and attention to detail.
• Strong communication and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable issuing instructions and expectations to drivers.
• Basic to intermediate computer skills including email and Excel or Google Sheets.
• Ability to learn routing and fleet management software.

Responsibilities

• Coordinate and dispatch drivers for scheduled routes and deliveries.
• Confirm drivers are prepared for assigned routes and communicate delivery priorities, route changes, and operational updates.
• Monitor daily route execution and communicate delays, missed deliveries, coverage gaps, or other operational issues.
• Perform and document vehicle condition checks, including safety, cleanliness, and required equipment.
• Identify and escalation vehicle safety, maintenance, or repair concerns.
• Provide day-to-day operational support to drivers and respond to questions or issues that may arise.
• Reinforce company expectations related to safety, procedures, professionalism, and operational standards.
• Coordinate with warehouse and operations teams to support timely and efficient dispatch.
• Maintain accurate information across routing, fleet management, and operational systems.
• Maintain organized records related to vehicle maintenance, repairs, registrations, inspections, insurance, tickets, tolls/E-ZPass activity, and other fleet documentation.
• Track preventative maintenance schedules and identify vehicles requiring upcoming service or repairs.
• Maintain required driver documentation and flag missing or expired information.
• Document and escalation vehicle damage, accidents, delivery incidents, traffic violations, and other operational issues.
• Review completed routes and follow up on delivery delays, missed stops, returns, or discrepancies.
• Prepare driver schedules, route assignments, and delivery consolidations based on operational needs.
• Support the Operations Manager with reporting, logistics coordination, and operational data.
• Help identify opportunities to improve routing, scheduling, fleet utilization, and overall efficiency.
• Perform other related transportation, fleet, and administrative duties as assigned.

Skills

Bilingual English/Spanish

Strong organizational skills

Strong communication skills

Problem-solving skills

Ability to manage multiple priorities

Tools

Excel

Google Sheets

Job description

The Dispatcher & Fleet Coordinator at Kommissary oversees daily transportation and delivery operations in a fast-paced logistics environment. You will coordinate driver dispatch, support fleet readiness, and maintain routing and fleet records to ensure safe, on-time deliveries.

You will collaborate with drivers, warehouse teams, and management, handling scheduling, route changes, and performance monitoring while upholding safety standards and company procedures.