Dynamic Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Montague (MA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime and shift premiums

Job summary

Emergency Telecommunicator Services in Montague, MA is seeking a Fire Dispatcher to coordinate responses to fires and emergencies, receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel within a fast-paced environment.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Radio communication

Data entry

Computer systems

Education

High school diploma

Fire dispatch training

Job description

Emergency Telecommunicator Services in Montague, MA is seeking a Fire Dispatcher to coordinate responses to fires and emergencies, receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel within a fast-paced environment.