Dynamic Financial Services Rep: Loans, Tax & Collections

WAC-KY World Finance Company of Kentucky, LLC; Glasgow (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Promote-from-within culture

Bonus opportunities

Medical, dental, vision, lifeinsurance

401(k) with company match

Paid holidays and vacation

Volunteer time

Job summary

World Finance is seeking a Financial Services Representative (Temporary) to drive loan sales, manage past-due accounts, and prepare tax returns. The role requires daily outbound calling, high-volume collections, in-person customer meetings, and closing loans.

It offers performance-based earnings and growth opportunities within a dynamic branch environment. Responsibilities include loan applications, collections outreach, tax services, and assisting customers in person with loans and tax-related

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.

Skills

Sales experience

Customer service

Collections experience

Account management

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative (Temporary) to drive loan sales, manage past-due accounts, and prepare tax returns. The role requires daily outbound calling, high-volume collections, in-person customer meetings, and closing loans.

It offers performance-based earnings and growth opportunities within a dynamic branch environment. Responsibilities include loan applications, collections outreach, tax services, and assisting customers in person with loans and tax-related