Dynamic Field Service Dispatcher — Windows & Doors

MITER Brands; Orlando (FL); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Paid time off

Health insurance

Zusammenfassung

MITER Brands in Orlando is seeking a Field Service Dispatcher to coordinate daily schedules for 12–17 technicians, ensuring timely, efficient service delivery. This role requires strong organizational skills, attention to detail, and clear communication with customers and internal teams.

You will review service requests, assess requirements, optimize routes, manage workloads, update records in ServiceNow, and provide status updates to distributors.

Qualifikationen

• High school diploma or GED preferred.
• Experience with dispatching or service coordination preferred.
• Ability to read measurements and perform basic math.

Aufgaben

• Review incoming service requests and schedule promptly in the service management system.
• Assess service requirements to ensure successful job completion.
• Manage and prioritize technicians’ workloads and high-priority orders.
• Optimize technician routes to reduce travel time and increase efficiency.
• Maintain scheduling records in ServiceNow or applicable system.
• Provide status updates to distributors and internal stakeholders as requested.

Kenntnisse

Dispatching

Scheduling

Time management

Organization

Communication skills

Bilingual English/Spanish

Ausbildung

High school diploma or GED

Tools

ServiceNow

Microsoft Outlook

Microsoft Office

Jobbeschreibung

MITER Brands in Orlando is seeking a Field Service Dispatcher to coordinate daily schedules for 12–17 technicians, ensuring timely, efficient service delivery. This role requires strong organizational skills, attention to detail, and clear communication with customers and internal teams.

You will review service requests, assess requirements, optimize routes, manage workloads, update records in ServiceNow, and provide status updates to distributors.