Dynamic Field Network & Cabling Technician

Essintial Enterprise Solutions, LLC; Raleigh (NC); On-site; USD 48,000 - 65,000; Full time

Job summary

Essintial Enterprise Solutions, LLC seeks a T2 Technician to deliver hands-on network, cabling, and field technology support at commercial customer sites. You will install and troubleshoot Cat5e/Cat6 cabling, configure network gear, and provide deskside and POS support, with flexibility for varied assignments and travel up to 75%.

Ideal candidates have 3–5 years of relevant experience, strong communication, documentation, and customer service skills, and the ability to read technical

Qualifications

• 3-5 years of relevant experience in low-voltage cabling, telecommunications, IT support, network installation, field services, or a related discipline.
• Hands-on experience with Cat5e/Cat6 installation, termination, testing, labeling, and troubleshooting.
• Working knowledge of networking fundamentals, including TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts.
• Ability to work independently with network infrastructure and complete assigned tasks without continuous on-site supervision.
• Familiarity with Windows operating systems and common IT troubleshooting steps.
• Ability to read and follow technical instructions, diagrams, port maps, and project documentation.
• Proficiency with standard cabling and hand tools and basic network diagnostics such as ping and traceroute.
• Strong communication, documentation, and customer service skills.
• Valid driver's license and reliable transportation are required.
• Ability to pass a required background check and drug screening.
• Availability for early-morning starts as needed, which may occur often depending on assignments.
• Weekend flexibility as needed, although weekend work is not expected to be frequent.
• Ability to travel regionally, with travel varying by assignment and potentially reaching up to 75%.
• Ability to lift 50 pounds regularly, work on ladders up to 12 feet, and sustain physical activity for shifts of 8 hours or more.
• Ability and willingness to operate and use a scissor lift when assigned. Required safety training will be provided.

Responsibilities

• Install, terminate, test, label, route, dress, and troubleshoot Cat5e/Cat6 cabling in accordance with project requirements.
• Install and support racks, patch panels, standard switches, routers, firewalls, wireless access points, faceplates, and related network equipment.
• Perform general field technician work daily as required, including POS, kiosk, workstation, printer, peripheral, and commercial technology support.
• Provide deskside support for desktops, laptops, printers, mobile devices, and peripherals.
• Assist with desktop and laptop deployments, workstation setup, imaging, upgrades, and hardware replacement.
• Support user account setup, password resets, and basic application troubleshooting.
• Troubleshoot cabling, connectivity, hardware, software, and common end-user technology issues.
• Read and follow wiring diagrams, port-mapping tables, technical instructions, and multi-step project procedures.
• Use web-based or software deployment tools as required to complete assigned work and document results.
• Coordinate professionally with customers, site contacts, location managers, remote support teams, and project teams.
• Complete required photos, work orders, tickets, and project documentation accurately and on time.
• Follow safety requirements, customer site protocols, and project procedures, and maintain a clean, professional work area.
• Travel to customer locations and work flexible schedules based on business and project needs.

Skills

Strong communication skills

Documentation skills

Customer service skills

Regional travel up to 75%

Independent on-site work

Tools

Cat5e/Cat6 installation

Network hardware deployment

Basic network diagnostics (ping/traceroute)

Job description

Essintial Enterprise Solutions, LLC seeks a T2 Technician to deliver hands-on network, cabling, and field technology support at commercial customer sites. You will install and troubleshoot Cat5e/Cat6 cabling, configure network gear, and provide deskside and POS support, with flexibility for varied assignments and travel up to 75%.

Ideal candidates have 3–5 years of relevant experience, strong communication, documentation, and customer service skills, and the ability to read technical