Dynamic Dock Operations Supervisor

Standard Holding Corporation; Garland (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Standard Holding Corporation in Garland, TX is seeking an experienced Dock Supervisor to oversee customer account operations, manage daily dock activities, and ensure safety, quality, and production goals are met efficiently.

You will lead, coach, and mentor supervisors and team leads, develop standards for productivity, and coordinate dock workers across shifts while maintaining equipment and facilities.

Qualifications

• Two to four years related experience or equivalent.
• Knowledge of cross-dock operations best practices.
• Demonstrated proficiency in supervising and motivating subordinates.
• Commitment to excellence and high standards.
• Excellent written and oral communication skills.
• Basic competence in subordinates’ duties and tasks.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.

Responsibilities

• Comply with all safety standards and requirements to assure a safe and hazard-free workplace.
• Directly supervise, coach and mentor supervisors and team lead.
• Performs required administrative tasks; prepares required reports and correspondence.
• Establishes and maintains department standards for productivity, reliability, and accuracy.
• Leads crew by example by loading trucks and/or performing other duties as necessary.
• Maintain dock facilities in an organized manner.
• Ensure adherence to all company policies and procedures and safety standards.
• Develop, retain, and lead team members to ensure efficient operations in support of company’s mission and goals.
• Monitor, evaluate, and provide recommendations to SECO Management team to maintain efficient dock processes to improve dock operations performance.
• Conduct pre-shift meetings and provide education to employees, as necessary.
• Develop cost-saving methods for increased terminal productivity.
• Contribute to short- and long-term organizational planning and strategy.
• Project and schedule dock employees based on forecasted business levels.
• Coach and instruct employees to increase individual and team performance.
• Recognize, reward, and reinforce good performance.
• Promote team building efforts to increase team morale.
• Oversee the training and development program of all dock employees.
• Assist in the hiring and performance evaluations of dock employees.
• Ensure labor hours are well balanced amongst team members while managing fatigue factors.
• Flexibility with schedule to get customer freight processed in a timely manner.
• Oversee supervisors to ensure opening and closing procedures are being followed according to policies and procedures.
• Coordinate all activities of dock workers, including processing floor, mix and pallet freight.

Skills

Leadership

Supervising

Safety compliance

Communication

Problem-solving

Organization

Cross-dock operations

Education

High school Diploma or GED

Job description

Standard Holding Corporation in Garland, TX is seeking an experienced Dock Supervisor to oversee customer account operations, manage daily dock activities, and ensure safety, quality, and production goals are met efficiently.

You will lead, coach, and mentor supervisors and team leads, develop standards for productivity, and coordinate dock workers across shifts while maintaining equipment and facilities.