Dynamic Dispatcher: Route & Driver Coordination

Caglia Environmental; Chowchilla (CA); On-site; USD 30,307 - 34,440; Full time

Job summary

Caglia Environmental in Chowchilla, CA is seeking a Dispatcher to coordinate drivers, trucks, and containers to maximize capacity, efficiency, and timely service across lines of business. You will handle incoming service orders, resolve issues, and provide customer service to internal and external customers while entering ticket information and tracking activity.

The ideal candidate has a high school diploma, dispatch experience, proficient Microsoft Office skills, and the ability to communicate

Qualifications

• Experience in a dispatch or similar role.
• Proficient in Microsoft Office.
• Strong communication and organizational skills.
• Ability to prioritize workloads and meet deadlines.
• Customer-service oriented with a team mindset.

Responsibilities

• Assign loads to drivers based on routes and locations.
• Dispatch drivers to calls while balancing cost and speed.
• Create and maximize capacity of assets and drivers.
• Handle incoming calls, emails, and customer issues from Service and Sales.
• Manage pick-up or container delivery requests and outbound follow-ups.
• Troubleshoot delivery/pick-up problems to prevent issues.
• Maintain route documentation and driver locations.
• Ensure route completion via driver check-in process.
• Report driver performance issues to management.

Skills

Dispatch coordination

Driver scheduling

Microsoft Office

Customer service

Communication

Education

High School diploma or GED

Job description

Caglia Environmental in Chowchilla, CA is seeking a Dispatcher to coordinate drivers, trucks, and containers to maximize capacity, efficiency, and timely service across lines of business. You will handle incoming service orders, resolve issues, and provide customer service to internal and external customers while entering ticket information and tracking activity.

The ideal candidate has a high school diploma, dispatch experience, proficient Microsoft Office skills, and the ability to communicate