Dental Treatment Coordinator: Patient Care & Scheduling

Dental-Associates-Group; MIDDLETOWN (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Dental-Associates-Group is seeking a friendly Treatment Coordinator to join our dental team in Ohio. The role involves patient interaction, appointment scheduling, and explaining treatment options and financial responsibilities.

The ideal candidate will have 1 year of experience, strong phone etiquette, and familiarity with medical billing. Knowledge of HIPAA regulations is essential to maintain patient confidentiality and support a smooth, compliant office workflow.

Qualifications

• Proficiency with dental terminology and medical scheduling preferred.
• Minimum 1 year of experience required.
• Strong phone etiquette and customer service skills are essential.
• Experience in office management or as a dental receptionist is highly desirable.
• Familiarity with medical billing procedures is advantageous.
• Ability to work collaboratively in a team and manage multiple tasks.

Responsibilities

• Greet patients and provide exceptional service throughout their visit.
• Schedule and confirm appointments, ensuring efficient calendar use.
• Assist patients in understanding treatment options and costs.
• Maintain accurate patient records in compliance with HIPAA.
• Coordinate treatment plans with dental professionals.
• Handle medical billing and insurance verification for patient accounts.
• Manage incoming calls with professionalism and information delivery.
• Keep the office environment organized and welcoming.

Skills

Customer service

Scheduling

HIPAA compliance

Team collaboration

Communication skills

Job description

Dental-Associates-Group is seeking a friendly Treatment Coordinator to join our dental team in Ohio. The role involves patient interaction, appointment scheduling, and explaining treatment options and financial responsibilities.

The ideal candidate will have 1 year of experience, strong phone etiquette, and familiarity with medical billing. Knowledge of HIPAA regulations is essential to maintain patient confidentiality and support a smooth, compliant office workflow.