Customer Service Specialist – Fast-Paced Manufacturing

Tier1usa; Oakville (MO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Tank Holding Corporation in St. Louis, MO is seeking a Customer Service Representative to join our team. You’ll provide exceptional service to existing and potential customers, process orders end-to-end, respond to emails, and collaborate with sales, production, and logistics. A high school diploma and 3 years of customer service are required; manufacturing/logistics knowledge is a plus. This is a full-time role with a pay range of $45,000–$70,000.

Qualifications

• A high school diploma or GED is required; college degree is preferred.
• Minimum 3 years of customer service experience.
• Knowledge of manufacturing and logistics is preferred.

Responsibilities

• Process a high volume of orders end-to-end and support sales.
• Answer incoming calls on various topics.
• Configure truckload quantities for shipment.
• Handle warranty questions and customer complaints intake.
• Coordinate with production and logistics on order flow.
• Demonstrate proficient computer skills and strong communication.

Skills

Computer skills

Phone etiquette

Email communication

Problem solving

Teamwork

Adaptability

Communication

Professionalism

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Tank Holding Corporation in St. Louis, MO is seeking a Customer Service Representative to join our team. You’ll provide exceptional service to existing and potential customers, process orders end-to-end, respond to emails, and collaborate with sales, production, and logistics. A high school diploma and 3 years of customer service are required; manufacturing/logistics knowledge is a plus. This is a full-time role with a pay range of $45,000–$70,000.