Customer Service Pro – Roofing Solutions (Growth & Bonuses)

Maven Roofing; Hampstead (NC); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Competitive Base Pay + Bonuses

Industry-Leading Training

Growth Opportunities

A Culture of Excellence

Full Benefits Package

Job summary

Maven Roofing in Hampstead, NC is seeking a Customer Service Representative to be the voice of our growing roofing and solar team. You’ll convert inquiries into booked consultations, guide homeowners through our offerings, and deliver an exceptional customer experience.

We provide competitive base pay plus bonuses, extensive training, growth opportunities, and a benefits package. If you’re energetic, service-oriented, and ready to drive results, join us and help shape the future of our

Qualifications

• You thrive in fast-paced environments and enjoy helping homeowners.
• Strong communication and active listening are essential.
• Ability to convert inquiries into bookings and drive results.
• Professional, confident, energetic on calls and in conversations.
• Accountability and ownership of personal performance and outcomes.

Responsibilities

• Handle inbound calls with professionalism and build trust with homeowners.
• Convert calls into scheduled appointments for roofing consultations.
• Follow up with unscheduled leads to maximize booking opportunities.
• Educate homeowners on Maven Roofing services, warranties, and processes.
• Deliver an exceptional customer experience and contribute to a positive company image.

Skills

Customer service

Sales ability

Communication

Confidence & energy

Ownership & accountability

Job description

Maven Roofing in Hampstead, NC is seeking a Customer Service Representative to be the voice of our growing roofing and solar team. You’ll convert inquiries into booked consultations, guide homeowners through our offerings, and deliver an exceptional customer experience.

We provide competitive base pay plus bonuses, extensive training, growth opportunities, and a benefits package. If you’re energetic, service-oriented, and ready to drive results, join us and help shape the future of our