Dynamic Credit & Collections CSR - Problem Solver

Mirabito Energy Products Corporate Office Division; City of Binghamton (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Appone is seeking a Credit and Collections CSR in the United States (New York area) to manage past-due accounts and customer inquiries. The role requires strong communication, analytical skills, and proficiency in Excel as part of a fast-paced environment.

Responsibilities include coordinating with customers, applying collections policies, and ensuring accurate data. This full-time, non-exempt position offers hourly pay and opportunities to work with corporate credit management.

Qualifications

• Previous customer service experience preferred.
• Excellent communication, analytical, and organizational skills.
• Enthusiastic, positive approach with the ability to work in a collaborative team environment.
• Strong working knowledge of Excel and the ability to use other Microsoft office products.
• Strong analytical skills and attention to detail.
• The ability to communicate professionally and effectively both written or verbally.

Responsibilities

• Collect payments on past due bills and manage accounts receivable.
• Provide strong customer service to internal and external parties.
• Inform customers of overdue accounts and facilitate a commitment to repay debt.
• Ensure all customer information is correct, including contact info.
• Submit accounts to third party collection agencies as required.
• Follow federal and state laws dealing with debt collection.
• Attend job related training and informational seminars as requested.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Analytical skills

Organizational skills

Team player

Written & verbal communication

Tools

Excel

Microsoft Office

Job description

Appone is seeking a Credit and Collections CSR in the United States (New York area) to manage past-due accounts and customer inquiries. The role requires strong communication, analytical skills, and proficiency in Excel as part of a fast-paced environment.

Responsibilities include coordinating with customers, applying collections policies, and ensuring accurate data. This full-time, non-exempt position offers hourly pay and opportunities to work with corporate credit management.