Dynamic Central Service Dispatcher – Equipment & Logistics

Sunbelt Rentals, Inc.; Kentucky; On-site; USD 62,000 - 85,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Tuition reimbursement

Job summary

Sunbelt Rentals, Inc. is seeking a Central Service Dispatcher to ensure prompt receipt and delivery of equipment across Sunbelt stores, complying with company and DOT standards.

The role offers an entrepreneurial, empowering workplace with career growth, on-the-job training, and a comprehensive benefits package. You will coordinate dispatch, maintain schedules, inspect trucks, address customer needs, and collaborate with multiple locations to meet equipment requirements.

Qualifications

• High School Education or equivalent.
• Knowledge of DOT Federal Motor Carrier Safety Regulations.
• Customer Service & Dispatch training a plus.
• Familiar with the applications of construction equipment.
• Able to communicate effectively.

Responsibilities

• Coordinate and dispatch Road Mechanics to service equipment.
• Create and monitor road mechanics' schedules.
• Create and monitor equipment receipt and maintenance schedules.
• Review daily and weekly driver logs.
• Perform daily truck inspections.
• Work closely with other store locations to meet customers' equipment needs.
• Handle customer complaints professionally to resolve them.
• Report problems promptly and follow up to ensure resolution.
• Provide feedback to Region or District PCs regarding equipment delivery and receipt.
• Follow Standard Operating Procedures.

Skills

Customer service

Dispatch

Communication

Industry knowledge

Education

High School Diploma

Job description

Sunbelt Rentals, Inc. is seeking a Central Service Dispatcher to ensure prompt receipt and delivery of equipment across Sunbelt stores, complying with company and DOT standards.

The role offers an entrepreneurial, empowering workplace with career growth, on-the-job training, and a comprehensive benefits package. You will coordinate dispatch, maintain schedules, inspect trucks, address customer needs, and collaborate with multiple locations to meet equipment requirements.