Dynamic Case Manager — Hennepin County Float

Pinnacle Services, Inc.; Minneapolis (MN); Hybrid; USD 51,000 - 51,600; Full time

Benefits offered by this job

Training Program

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Voluntary Life Insurance

MN Paid Leave

Paid Time Off

7 Federal Holidays

401(k) – after 6 months

Flex-time after 90 days

Hybrid Work Schedule after training

MSSA membership & paid CEUs

Licensing supervision

Professional Growth Opportunities

Team Atmosphere

Animal Friendly Corporate Office

Job summary

Pinnacle Services, Inc. is seeking a Case Manager for the Hennepin County Float. This full-time role works with individuals on CADI, DD, BI or AC/EW waivers who may have various disabilities or age-related needs.

You will assess needs, coordinate resources, develop service plans, and attend interdisciplinary team meetings. The position involves documenting work for billable units, managing caseloads (10–40), and thriving in high-volume periods with increased communications.

Qualifications

• Bachelor’s degree in social work or related field.
• Valid driver’s license and acceptable driving record.
• Successful local/background checks as part of hiring process.

Responsibilities

• Assess areas of persons’ lives where assistance is needed.
• Offer and coordinate resources for the persons served.
• Monitor service delivery and work with providers to ensure needs are met.
• Develop service plans.
• Attend regular in-person meetings with clients and interdisciplinary teams.
• Document client-related work to create billable units.
• Manage 10-40 cases at a time; keep the float position under 50 clients.
• Adapt to high-volume periods, such as large case transfers with increased emails and calls.

Education

Bachelor's degree in social work or related field

Bachelor's degree in any field with 1 year of social work/case management experience

Course focused on developmental disabilities

Valid driver’s license

Vehicle with current insurance

Successful local/background checks

Job description

Pinnacle Services, Inc. is seeking a Case Manager for the Hennepin County Float. This full-time role works with individuals on CADI, DD, BI or AC/EW waivers who may have various disabilities or age-related needs.

You will assess needs, coordinate resources, develop service plans, and attend interdisciplinary team meetings. The position involves documenting work for billable units, managing caseloads (10–40), and thriving in high-volume periods with increased communications.