Dynamic Bank Teller & Customer Service Pro

Yourcnb; Madison (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Yourcnb is seeking a Customer Service Representative (Teller) to join our retail branch team. You will handle deposits, withdrawals, transfers and loan payments, while providing friendly guidance and making referrals to the right departments to help clients achieve their financial goals.

This full-time role emphasizes accuracy, compliance with procedures, and ongoing knowledge of bank products. You will operate cash drawers, assist customers, and support vault/ATM tasks as needed.

Qualifications

• High school diploma or GED required.
• Working knowledge of computer software.
• High energy with strong interpersonal, oral and written communication skills.
• Works well in a team environment.

Responsibilities

• Accurately processes transactions including deposits, night drop deposits, withdrawals, transfers, loan payments, official checks, money orders and credit card advances.
• Adheres to the bank’s Vision, Core Competencies and Moments of Truth while listening for referral opportunities and referring customers to the appropriate areas of the bank.
• Safeguards the bank’s assets by efficiently operating a cash drawer while following the bank’s policies and procedures and adhering to the Bank Operations Manual.
• Assists with any other duties assigned which may include maintaining the vault or ATM, and preparing daily reports.
• Continued education of regulations, policies, procedures and product knowledge.

Skills

Interpersonal skills

Verbal communication

Written communication

Team player

Education

High school diploma or GED

Tools

Computer software

Job description

Yourcnb is seeking a Customer Service Representative (Teller) to join our retail branch team. You will handle deposits, withdrawals, transfers and loan payments, while providing friendly guidance and making referrals to the right departments to help clients achieve their financial goals.

This full-time role emphasizes accuracy, compliance with procedures, and ongoing knowledge of bank products. You will operate cash drawers, assist customers, and support vault/ATM tasks as needed.