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Job summary
A technology services company located in East Hanover, NJ, is seeking an AV Technician and Webcast Support Specialist. Responsibilities include providing startup support for meetings, managing webcasting events, and ensuring client satisfaction. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to customer service. Experience in similar roles is preferred. This position requires flexibility with scheduling and travel to remote sites.
Qualifications
Experience in AV services and webcasting is preferred but not required.
Ability to work flexible hours, including weekends and evenings.
Willingness to travel for off-site support is essential.
Responsibilities
Provide support for on-site, hybrid, and virtual meetings.
Coordinate with service providers ensuring complete user satisfaction.
Manage webcasting events across multiple regions.
Conduct regular checks and maintenance on AV equipment.
Skills
Technical proficiency
Problem-solving skills
Customer service
Team collaboration
Job description
A technology services company located in East Hanover, NJ, is seeking an AV Technician and Webcast Support Specialist. Responsibilities include providing startup support for meetings, managing webcasting events, and ensuring client satisfaction. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to customer service. Experience in similar roles is preferred. This position requires flexibility with scheduling and travel to remote sites.