Dynamic Automotive Service Advisor - Commission + Benefits

Pritz Auto Body, Inc.; Hanover (York County); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Commission based pay: $40,000 - $80,0

Paid time off and holidays

Air-conditioned facilities

401(k) retirement plan with company-m

Top insurance program: medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Honda of Hanover is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, guide customers, and ensure smooth drive-lane flow with prompt, courteous service.

In this full-time role you will provide concierge support for owner inquiries, balance technician time, and answer technical questions about vehicle problems, warranties, and repairs. We offer a comprehensive benefits package and plenty of room for advancement.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Consistent record of service and sales

Strong record of customer satisfaction

Valid driver’s license and clean DL

Job description

Ciocca Honda of Hanover is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, guide customers, and ensure smooth drive-lane flow with prompt, courteous service.

In this full-time role you will provide concierge support for owner inquiries, balance technician time, and answer technical questions about vehicle problems, warranties, and repairs. We offer a comprehensive benefits package and plenty of room for advancement.