Automotive Service Advisor - Commission + Benefits

Pritz Auto Body, Inc.

Northern (KY)

Hybrid

USD 60,000 - 85,000

Full time

6 days ago

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Benefits offered by this job

Commission-based pay

Full-time including Saturdays

PTO and holidays

Air-conditioned shops

401(k) with company matching

Industry-leading insurance program

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Audi/VW of Flemington is seeking an energetic automotive service advisor to join our growing team. You’ll manage service orders, coordinate drive lane flow, and ensure customers receive prompt, courteous service in a fast-paced dealership environment.

You will provide concierge support for owner inquiries, help diagnose vehicle problems, order parts, and allocate technician time efficiently. We offer commission-based pay, full-time schedules (some Saturdays), PTO, and a comprehensive

Qualifications

Consistent record of service and sales success.
Strong record of positive customer satisfaction results.
Valid driver’s license and clean driving record.

Responsibilities

Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Ensure the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently.
Answer technical questions about vehicle problems, warranties, services, and repairs.
Assist in diagnosing vehicle problems, order parts and tools as necessary.