Dynamic Account & Customer Growth Specialist

Jacob Czaja - State Farm Agent; Town of Amherst (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jacob Czaja - State Farm Agent in Amherst, NY is seeking an Account Representative to help grow the agency by building strong customer relationships and proactively marketing relevant products and services. You will assist customers, identify needs, and coordinate with agency departments to ensure satisfaction.

The role emphasizes customer service, effective communication, and relationship management as the agency expands and serves the community with flexible scheduling and ongoing training

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate needs

Relate to customers

Job description

Jacob Czaja - State Farm Agent in Amherst, NY is seeking an Account Representative to help grow the agency by building strong customer relationships and proactively marketing relevant products and services. You will assist customers, identify needs, and coordinate with agency departments to ensure satisfaction.

The role emphasizes customer service, effective communication, and relationship management as the agency expands and serves the community with flexible scheduling and ongoing training