Account Associate - State Farm Agent Team Member

Jacob Czaja - State Farm Agent; Town of Amherst (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jacob Czaja - State Farm Agent is looking for an Account Associate to join a growing team in New York. The role focuses on maintaining customer relationships, updating policy information, and guiding clients through insurance processes.

You will pro actively market relevant products, support daily operations, and contribute to community-focused growth with opportunities for advancement and development.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance knowledge

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in December 2023 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers, building relationships, and creating opportunities for others to succeed. I'm also a second-generation State Farm agent, so serving customers and supporting the community has always been a part of my life.

Community involvement is a major part of our agency culture. We proudly support organizations and events throughout the area, including the Buffalo Bisons, the Clarence Youth Baseball League, local charity events, and community fundraisers. We believe in giving back and making a positive impact wherever we can.

Our agency offers health benefits, a Simple IRA, ongoing training and coaching, professional development opportunities, and a strong commitment to work-life balance. As one of the area's fastest-growing agencies, we are dedicated to helping team members develop their skills and build rewarding long-term careers.

Our culture is supportive, growth-oriented, and driven. We celebrate wins together, encourage one another's success, and create an environment where people can thrive both personally and professionally. If you're motivated, coachable, and excited about building a successful career while being part of a fast-growing team, we'd love to meet you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Jacob Czaja - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.