DV Case Manager — Housing & Client Support

Volunteers of America-Greater New York; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid/Birth-

Paid Birthday Holiday

Job summary

Volunteers of America-Greater New York seeks a compassionate Case Manager to assist survivors of domestic violence, assessing needs, developing service plans, linking to resources, and providing ongoing counseling. You will document progress and coordinate with community partners to ensure safety and stability.

This full-time role offers comprehensive benefits and a mission-driven environment. Strong communication and organizational skills, plus a background in human services, are essential to

Qualifications

• Bachelor's degree or higher in Human Services preferred.
• Strong verbal and written communication skills.
• Basic computer skills and ability to document client information.

Responsibilities

• Manage client intake and assessment to orient clients to the program.
• Develop mutually agreed-upon service plans with clients.
• Assist clients in obtaining services/benefits to achieve goals.
• Document case management activities per agency and funder guidelines.
• Provide supportive counseling to help clients make informed life decisions.

Skills

Verbal communication

Written communication

Computer skills

Education

Associate's degree or 60 college credits in Human Services

High School Diploma or GED with 2 years shelter experience

Job description

Volunteers of America-Greater New York seeks a compassionate Case Manager to assist survivors of domestic violence, assessing needs, developing service plans, linking to resources, and providing ongoing counseling. You will document progress and coordinate with community partners to ensure safety and stability.

This full-time role offers comprehensive benefits and a mission-driven environment. Strong communication and organizational skills, plus a background in human services, are essential to