Case Manager – Shelter & Client Advocacy (Full-Time)

Voa Gny; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birth-

Job summary

Volunteers of America-GNY seeks a dedicated Case Manager to support families facing homelessness. You will assess client needs, develop service plans, connect clients to resources, and document progress with professional advocacy.

Located in Manhattan, this full-time role requires strong communication, basic computer skills, and culturally competent engagement, including Spanish-speaking clients when possible.

Qualifications

• Associates Degree or 60 credits in Human Services or equivalent.
• Strong verbal and written communication skills.
• Ability to communicate professionally with Spanish-speaking clients preferred.

Responsibilities

• Assess client strengths and needs and orient to the program.
• Develop mutually agreed individual service plans and update as needed.
• Provide supportive counseling and help clients obtain services/benefits.
• Document activities per agency guidelines and participate in QA activities.

Skills

Verbal communication

Written communication

Spanish language (preferred)

Basic computer skills

Education

Associates Degree or 60 college credits

High School Diploma or GED with 2 years shelter experience

Job description

Volunteers of America-GNY seeks a dedicated Case Manager to support families facing homelessness. You will assess client needs, develop service plans, connect clients to resources, and document progress with professional advocacy.

Located in Manhattan, this full-time role requires strong communication, basic computer skills, and culturally competent engagement, including Spanish-speaking clients when possible.