Duty Manager — Guest Experience & Operations

Comanche; Lawton (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

COMANCHE NATION CASINO in Lawton, OK seeks a Manager on Duty to support Operations Manager and ensure the casino floor runs smoothly, meeting guest needs and driving a superior entertainment experience.

The role requires supervising multiple departments, verifying paperwork for jackpots/refunds, and coordinating communication with the on-duty team. Evening, weekend, and holiday shifts are expected in a fast-paced casino environment.

Qualifications

• Multi-task in a fast paced environment.
• Communicate in a professional manner.
• Think critically to resolve issues promptly.

Responsibilities

• Ensures guests’ needs are met and delivers superior guest service.
• Handles problems or grievances in the slot department.
• Makes critical decisions within the chain of command.

Skills

Multi-tasking

Professional communication

Critical thinking

Education

Two-year degree in business

Job description

COMANCHE NATION CASINO in Lawton, OK seeks a Manager on Duty to support Operations Manager and ensure the casino floor runs smoothly, meeting guest needs and driving a superior entertainment experience.

The role requires supervising multiple departments, verifying paperwork for jackpots/refunds, and coordinating communication with the on-duty team. Evening, weekend, and holiday shifts are expected in a fast-paced casino environment.