Dutch-Speaking Travel Support Specialist | Relocation & Training

Employers from Greece; United States; Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid relocation package (Flight,

Job summary

Mercier Consultancy is seeking enthusiastic Dutch Speaking Travel Customer Support Associates to join Booking.com in Greece. You will assist Dutch-speaking travelers with bookings, inquiries, and issues to ensure a seamless experience.

You should be fluent in Dutch and English, possess strong communication skills, and enjoy travel. The role includes paid relocation, training, and opportunities to grow in a fast-paced customer service environment.

Qualifications

• Fluent in Dutch and English with strong communication skills.
• Experience in customer service or travel support is advantageous.
• Ability to handle multiple inquiries in a fast-paced environment.

Responsibilities

• Provide support to Dutch-speaking clients regarding travel inquiries via phone, email, and chat.
• Assist customers in the booking process and offer solutions to travel-related questions.
• Resolve issues related to reservations, changes, or cancellations.
• Maintain accurate records of customer interactions in our systems.
• Collaborate with other teams to improve the overall customer experience.
• Inform clients about travel options and services offered by Booking.com.
• Gather customer feedback to drive service improvements.

Skills

Dutch language fluency

English language fluency

Excellent communication

Travel support experience

Problem solving

Job description

Mercier Consultancy is seeking enthusiastic Dutch Speaking Travel Customer Support Associates to join Booking.com in Greece. You will assist Dutch-speaking travelers with bookings, inquiries, and issues to ensure a seamless experience.

You should be fluent in Dutch and English, possess strong communication skills, and enjoy travel. The role includes paid relocation, training, and opportunities to grow in a fast-paced customer service environment.