Dutch Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Recruitment By Ierotheos; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Fully paid training

Fully paid relocation package (flight,

Relocation concierge

Job summary

Mercier Consultancy Group is seeking a Dutch-speaking Fitbit Products Support Specialist to join our team in Bulgaria. You will provide expert support to Dutch-speaking users, assist with setup and troubleshooting, and ensure a high level of customer satisfaction in the wellness tech space.

This role requires native Dutch and strong English, with a genuine interest in fitness and wellness. A fully supported relocation package and training are part of the offer, underscoring our commitment to

Qualifications

• Native or fluent Dutch (spoken and written).
• Professional proficiency in English.
• Strong customer service experience.
• Good problem-solving and clear communication.

Responsibilities

• Provide expert Dutch-speaking support for Fitbit products and related software.
• Assist customers with setup, synchronization, and troubleshooting of fitness tracking features.
• Maintain knowledge of Fitness & Wellness trends to personalize user experiences.
• Analyze customer feedback to suggest usability improvements for Fitbit products.

Skills

Dutch language

English language

Customer service

Problem solving

Job description

Dutch Speaking Fitbit Products Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. As a specialist in recruitment and BPO solutions, we pride ourselves on delivering bespoke career opportunities that define professional excellence across Europe.

Job Overview

We are currently looking for a motivated candidate to join our team in the heart of the Fitness & Wellness sector. This Dutch Speaking Fitbit Products Support Specialist position in Bulgaria offers a unique opportunity to provide high-level assistance to users of world-leading wearable health technology, ensuring every customer feels empowered in their fitness journey.

Key Responsibilities

• Provide expert support to Dutch-speaking users regarding their Fitbit wearable devices and fitness tracking software.

• Assist customers with the setup, synchronization, and troubleshooting of various health and wellness tracking features.

• Maintain a deep knowledge base of current Fitness & Wellness industry trends to better assist in personalized user experiences.

• Analyze customer feedback to suggest improvements for product usability within the Fitbit ecosystem.

• Deliver professional, empathetic, and efficient communication via phone, email, and live chat.

• Collaborate with cross-functional teams to resolve complex technical issues related to fitness data accuracy and app integration.

• Achieve performance targets while ensuring the highest level of customer satisfaction in the wellness technology space.

• Native or fluent Dutch (spoken and written).

• Professional proficiency in English.

• Valid EU passport (mandatory).

• A genuine interest in the Fitness & Wellness industry and active, healthy lifestyles.

• Strong problem-solving skills and the ability to explain complex technical solutions clearly.

• Previous experience in customer service or tech support is considered an advantage for this Dutch Speaking Fitbit Products Support Specialist position in Bulgaria.

What We Offer

• Competitive Monthly Salary

• Fully Paid Training

• Health Insurance

• Fully Paid Relocation Package (flight, transfer, hotel)

• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in

• Monthly Performance Bonus

• And Much More…

Living in Bulgaria

Living in Bulgaria offers a fantastic blend of historic culture, breathtaking mountain landscapes, and vibrant urban life. When you choose one of our Dutch-speaking jobs in this region, you will experience a perfect climate that encourages an outdoor-oriented lifestyle, making it the ideal setting for anyone passionate about wellness. Bulgaria continues to attract international talent seeking a high quality of life at an affordable cost.

The relocation process to Bulgaria is seamless thanks to our comprehensive support services. From exploring the local culinary delights to enjoying a thriving expat community, living in Bulgaria provides a welcoming and exciting environment. Join us and discover why so many professionals are securing Dutch speaking jobs in Bulgaria to advance their careers while enjoying a rich, fulfilling lifestyle.