Dutch Netflix Support Specialist — Remote (Greece)

Mercier Consultancy Group; United States; Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Relocation package

Fully Paid Training

Monthly Bonus

13th/14th Salary

Job summary

Mercier Consultancy Group is seeking Dutch Speaking Netflix Customer Experts to join our Greece-based multinational team. You will assist Dutch-speaking subscribers with inquiries via phone, chat, and email, ensuring smooth streaming experiences and high satisfaction.

The role includes technical troubleshooting, billing support, and navigation help, with training provided. A valid EU passport and fluency in Dutch and English are essential, and the position offers relocation support, competitive

Qualifications

• Native or fluent Dutch (spoken and written).
• English proficiency for training and internal communication.
• Experience in customer support preferred.
• Willingness to relocate to Greece.

Responsibilities

• Deliver excellent support to Dutch-speaking Netflix subscribers via phone, chat, and email.
• Troubleshoot technical issues and assist with billing and account navigation.
• Stay updated on platform features and releases to provide accurate guidance.
• Resolve complex inquiries with empathy and professionalism.
• Collaborate with international teams to share insights and improve service delivery.

Skills

Dutch fluency

English proficiency

Customer service

Job description

Mercier Consultancy Group is seeking Dutch Speaking Netflix Customer Experts to join our Greece-based multinational team. You will assist Dutch-speaking subscribers with inquiries via phone, chat, and email, ensuring smooth streaming experiences and high satisfaction.

The role includes technical troubleshooting, billing support, and navigation help, with training provided. A valid EU passport and fluency in Dutch and English are essential, and the position offers relocation support, competitive