Dutch Customer Care - Work in Greece - Fully Paid Relocation Package

Mercier Consultancy MD; Netherlands; On-site; USD 35,149 - 46,866; Full time

Benefits offered by this job

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

Job summary

An international consultancy firm is seeking Dutch-speaking Customer Care Representatives to join their team in Greece. This exciting opportunity offers a fully paid relocation package and competitive monthly salary. Responsibilities include providing exceptional customer support across multiple channels and handling inquiries about products and services. Candidates should be fluent in Dutch and have previous customer service experience. The company also provides fully paid training, health insurance, and more.

Qualifications

• Fluency in Dutch (spoken and written) is essential; proficiency in English is an advantage.
• Previous experience in a customer service role is preferred.
• Strong communication skills, with a customer-centric attitude.

Responsibilities

• Provide exceptional customer support in Dutch across multiple channels.
• Handle inquiries regarding products and services promptly.
• Collaborate with internal teams to resolve customer issues.

Skills

Fluency in Dutch

Customer service experience

Communication skills

Interpersonal skills

Multitasking

Tools

CRM software

Job description

Overview

Mercier Consultancy MD is pleased to offer an exciting opportunity for Dutch-speaking Customer Care Representatives to join a dynamic team in Greece. This position includes a fully paid relocation package, allowing you to enjoy the Mediterranean lifestyle while advancing your career in customer service. If you are passionate about helping customers and fluent in Dutch, this role is perfect for you!

Responsibilities

• Provide exceptional customer support in Dutch across multiple channels such as phone, email, and live chat
• Handle inquiries regarding products, services, orders, and general customer issues promptly and professionally
• Collaborate with internal teams to resolve customer issues and improve service delivery
• Maintain detailed and accurate records of customer communications in CRM systems
• Collect and report customer feedback to contribute to ongoing service improvements
• Stay updated on company products, policies, and procedures to ensure accurate information is provided

Requirements

• Fluency in Dutch (both spoken and written) is essential; proficiency in English is an advantage
• Previous experience in a customer service role is preferred, ideally within an international or multicultural environment
• Strong communication and interpersonal skills, with a customer-centric attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Familiarity with CRM software and basic computer skills
• Willingness and readiness to relocate to Greece, with a fully covered relocation package

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More..