Dutch Customer Advisor, Smart Home & Appliances (Remote)

Employers from Greece; United States; Remote; USD 39.000 - 56.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Monthly performance bonuses

Relocation package for abroad

Remote work across Greece

Greek language courses

Brand representation

Comprehensive training

Career growth opportunities

Zusammenfassung

speakit is recruiting a Dutch-speaking Customer Advisor to support a leading premium home appliances brand. You will be the first point of contact, handling questions about products, warranties and services with empathy and problem-solving focus.

The role offers remote work across Greece, relocation support for abroad candidates, and comprehensive training to cover product and service standards. Join a supportive team with growth opportunities.

Qualifikationen

• Native-level Dutch (spoken and written).
• Strong English proficiency (spoken and written).
• Experience in customer support, technical support, or call center is a plus.
• Comfortable with digital tools and CRM systems.

Aufgaben

• Handle incoming customer inquiries via phone, email, and chat in Dutch.
• Provide product information, order, warranty, repairs, and service guidance.
• Troubleshoot issues or escalate to technical teams as needed.
• Ensure timely and accurate follow-up on open cases until resolution.
• Maintain records of customer interactions in the CRM system.

Kenntnisse

Dutch native

English proficiency

Customer support experience

CRM familiarity

Jobbeschreibung

speakit is recruiting a Dutch-speaking Customer Advisor to support a leading premium home appliances brand. You will be the first point of contact, handling questions about products, warranties and services with empathy and problem-solving focus.

The role offers remote work across Greece, relocation support for abroad candidates, and comprehensive training to cover product and service standards. Join a supportive team with growth opportunities.