Dutch After-Sales Support Specialist (Remote Greece)

Employers from Greece; United States; Remote; USD 20,000 - 24,000; Full time

Benefits offered by this job

Competitive salary 1300€ gross / 14x a

Relocation package

Training & career development

Work from home

Multinational leader

Multicultural environment

Greek language lessons

Onsite canteen

Casual dress code

Team activities

Job summary

spekit is seeking Dutch-speaking After Sales Consultants to join a dynamic, multicultural team in Greece. This remote role requires native-level Dutch and good English, with a focus on troubleshooting iOS devices and assisting customers with account security and post-sales requests.

responsibilities include handling high volumes of calls, identifying customer needs, and delivering high-quality solutions while building lasting relationships.

Qualifications

• Native-level or near-native level in Dutch.
• B2 level in English.
• Tech savvy, curious and problem-solving acumen.
• Familiar with iOS and/or MacOS, or comparable technology, is preferred.
• Able to identify technical issues and suggest immediate solutions to clients.
• Excellent communication and problem-solving skills.

Responsibilities

• Act as the first point of contact for all the Dutch-speaking customers.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide iOS software troubleshooting for mobile devices (mobile phones, tablets & more).
• Assist customers to manage/secure their account - ID & passwords.
• Resolve customers’ online store post-sales requests.
• Deliver high-quality support and handle customer complaints, provide appropriate solutions.
• Manage large amounts of incoming calls.
• Build sustainable relationships and trust with customer accounts.

Skills

Dutch language

English proficiency

Communication skills

Problem solving

Customer service experience

Tech savvy

iOS/MacOS knowledge

Education

High School Diploma

Job description

spekit is seeking Dutch-speaking After Sales Consultants to join a dynamic, multicultural team in Greece. This remote role requires native-level Dutch and good English, with a focus on troubleshooting iOS devices and assisting customers with account security and post-sales requests.

responsibilities include handling high volumes of calls, identifying customer needs, and delivering high-quality solutions while building lasting relationships.