Durable Medical Equipment (DME) - Operational Manager

Human Touch Home Health Care; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) - 50% match

Health Insurance - 100% paid by employer

PTO

Sick time

Paid Holidays

Job summary

A home health care provider is looking for a Durable Medical Equipment (DME) Operational Manager to ensure operational efficiency and regulatory compliance in Washington, DC. The ideal candidate will have significant experience in DME management, including knowledge of healthcare regulations such as HIPAA, Medicare, and Medicaid. Responsibilities include managing compliance, auditing processes, and leading administrative operations. The role offers a full-time schedule and comprehensive benefits.

Qualifications

• In-depth knowledge of healthcare regulations, including HIPAA, Medicare, and Medicaid.
• Strong leadership skills with the ability to manage and motivate teams.
• Excellent communication and interpersonal abilities.
• Experience with DME billing and compliance.
• 2–5 years in DME compliance or similar role.

Responsibilities

• Stay updated on healthcare regulations, including HIPAA, Medicare, and Medicaid.
• Develop and implement compliance policies and procedures.
• Conduct audits to identify compliance gaps.
• Serve as the primary contact for regulatory agencies and audits.
• Provide staff training on compliance policies and regulations.
• Identify risks and develop mitigation strategies.
• Monitor regulatory changes.
• Supervise administrative staff and coordinate daily operations.
• Oversee office logistics, facilities, procurement, and equipment maintenance.
• Develop efficient office procedures to optimize productivity.
• Handle scheduling, correspondence, and record-keeping.
• Implement technology solutions to streamline processes.
• Manage intake and communications with physicians, staff, facilities, and patients.
• Pursue referral sources and generate sales of DME items.
• Consistently achieve sales quotas and manage product inventory.

Skills

Leadership skills

Communication

Analytical mindset

Proficiency in DME billing

DME billing

Education

Certification in healthcare compliance

2-5 years of experience in DME compliance

Tools

Office software

Technology tools

Job description

Durable Medical Equipment (DME) - Operational Manager

We are looking for an Durable Medical Equipment (DME) - Operational Manager to ensure operational efficiency and regulatory compliance within our Durable Medical Equipment (DME) business.

MUST HAVE DME MANAGEMENT EXPERIENCE

• 401(k) - 50% match
• Health Insurance - 100% paid by employer
• PTO
• Sick time
• Paid Holidays

Salary: Based on experience

Schedule: 8:30 AM - 5:00 PM, Monday - Friday (On-site)

Responsibilities

• Stay updated on all relevant healthcare regulations, including HIPAA, Medicare, and Medicaid.
• Develop and implement compliance policies and procedures.
• Conduct regular audits and assessments to identify compliance gaps.
• Serve as the primary point of contact for regulatory agencies and manage all compliance-related inquiries and audits.
• Provide training to staff on compliance policies and regulations.
• Identify potential compliance risks and develop mitigation strategies.
• Monitor industry trends and changes in regulations.
• Supervise administrative staff and coordinate daily office operations.
• Oversee office logistics, including facilities management, supplies procurement, and equipment maintenance.
• Develop and maintain efficient office procedures to optimize productivity.
• Handle administrative tasks such as scheduling, correspondence, and record-keeping.
• Implement technology solutions to streamline office processes.
• Manage intake and incoming customer (physician, staff, facility staff, and patients) calls and emails.
• Pursue new referral sources through outside marketing and generate sales of DME items.
• Consistently achieve sales quotas and manage product inventory.
• Create marketing promotions and participate in local events.
• Manage, train, and cross-train new employees.
• Involvement in interview and hiring processes.
• Review invoices and maintain financial records.
• Verify insurance for DME coverage and prior authorization information.

Qualifications

• In-depth knowledge of healthcare regulations, including HIPAA, Medicare, and Medicaid.
• Strong leadership skills with the ability to manage and motivate teams.
• Excellent communication and interpersonal abilities.
• Analytical mindset with attention to detail.
• Proficiency in DME billing, office software and technology tools.
• Certification in healthcare compliance (e.g., CHC, CHPC) is a plus.
• Minimum of 2-5 years of experience in Durable Medical Equipment (DME) compliance or a similar role.
• Previous experience in a compliance role within the healthcare industry, preferably in DME.