DUO Manager - Full time

Four Seasons; Hawaii; On-site; USD 82,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Employee meals

Employee travel program

Dry cleaning for uniforms

Job summary

Four Seasons Maui seeks a Duo Manager to lead the hotel’s all-day and fine-dining restaurant team. You will plan, organize, and direct outlet operations while ensuring guest satisfaction in a luxury, aloha-inspired setting.

Requirements include at least 2 years of front-of-house F&B management in a high-standard resort, strong knowledge of service, wine, and spirits, plus Hawaii Food Handler and Maui Liquor ServSafe credentials. This is a full-time on-site role with excellent benefits.

Qualifications

• Minimum of 2 years Front of the House F&B management experience required in a high standard resort setting.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and other food & beverage computer systems.
• English language reading, writing and speaking proficiency.
• Hawaii Food Handler Card
• Maui Liquor Card (ServSafe within 3 months)
• Tuberculosis clearance

Responsibilities

• Lead, train, evaluate, and coach all restaurant employees to meet cultural and core standards.
• Be visible in operations, recognize staff, promote guest relations, and handle guest requests and complaints.
• Describe and ensure quality of all food & beverage items, ingredients, and preparation, including wine and spirits knowledge.

Skills

F&B management

Food & beverage service

English proficiency

Food handler card

Maui liquor card

ServSafe certification

Tuberculosis clearance

Computer systems for F&B

Tools

POS systems

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort - and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we'll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

DUO Manager

Plan, organize, control and direct the work of employees in the Hotel's All-Day or Fining Dining Restaurant while ensuring guest satisfaction. This role is part of the Food & Beverage Division , reporting to the Assistant Director & Director of Food & Beverage Division . Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food & beverage items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.

What You Will Bring

• Minimum of 2 years Front of the House F&B management experience required preferably in a high standard resort setting.
• Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Hawaii Food Handler Card
• Maui Liquor Card ServSafe (within 3 months)
• Tuberculosis Clearance

What To Expect

• Full time s chedule based on operational needs, including evenings, weekends, and public holidays
• A physically active role

What We Offer You

• Salary Range: $ 82,000 - $ 100,000
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc )
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf