Dunkin Shift Manager

Teamgilligan; Lebanon (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Dunkin Shift Manager to lead a team in delivering exceptional customer service and product quality. This role requires a positive attitude and the ability to manage staff effectively while ensuring a welcoming atmosphere for guests. As a Shift Manager, you will be responsible for operating the POS system, preparing customer orders, and maintaining cleanliness in the kitchen. Join this vibrant team and contribute to a fast-paced environment that values teamwork and enthusiasm. If you thrive in a dynamic setting and are passionate about customer satisfaction, this is the perfect opportunity for you.

Qualifications

• Minimum age of 18 with excellent communication skills.
• Ability to operate a computerized POS system and move up to 50 lbs.

Responsibilities

• Provides fast, friendly customer service to all guests.
• Operates a POS system by taking orders and collecting payments.
• Ensures food quality and quantity.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Basic Math Skills

Tools

POS System

Job description

Join to apply for the Dunkin Shift Manager role at Gilligan Company LLC

Position Overview

At Dunkin' Donuts, the Shift Manager is responsible for ensuring product quality and availability, efficiency, excellent customer service, effective staff management, and problem solving. The role requires shift awareness and a positive attitude. Shift Managers lead by example to make guests feel welcome and appreciated.

Responsibilities

1. Provides fast, friendly customer service to all guests.
2. Operates a POS system by taking orders and collecting payments.
3. Prepares and packages customer orders to satisfaction.
4. Cleans and prepares cooking and prep areas.
5. Operates coffee and sandwich equipment.
6. Demonstrates thorough knowledge of menu items and ingredients.
7. Ensures food quality and quantity.

Requirements

1. Minimum age of 18.
2. Excellent communication skills.
3. Physical dexterity to move up to 50 lbs.
4. Ability to operate a computerized POS system.
5. Basic math and written/verbal skills.
6. Enthusiasm and teamwork orientation.
7. Commitment to excellent customer service.

Additional Information

This franchisee-owned restaurant operates independently under Dunkin' Brands. All submitted information is provided solely to the franchisee, who sets their own wages and benefits. Dunkin' trademarks are used under license.