Dunkin Shift Lead

Danop Ltd; Lorain (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Scheduling

Discounted beverages and meals

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Medical, Dental and Vision

Rockstar Award Opportunities

Job summary

Dunkin’ in Lorain is seeking a Shift Lead to help run the store smoothly, assist customers, and oversee shift operations. You will lead by example, provide friendly service, and support team members during busy periods.

The role requires 18+ years old, flexible availability, and the ability to work in a fast-paced environment while maintaining high standards of cleanliness and efficiency.

Qualifications

• Must be at least 18 years old.
• Experience in food service or retail preferred.
• Strong customer service and communication skills.
• Ability to lead and support a team.
• Ability to work in a fast-paced environment.
• Strong attention to detail and reliability.
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Lead by example and support team members during shifts.
• Provide friendly, efficient service to every guest.
• Assist with preparing food and beverages as needed.
• Help ensure the store is clean, organized, and stocked.
• Monitor shift operations and help resolve issues as they arise.
• Support training and coaching of team members.

Skills

Team leadership

Customer service

Communication

Reliability

Fast-paced

Flexible hours

Job description

Job Details: Job Location: 502 Sheffield Dunkin - Lorain, OH, Salary Range: Undisclosed, As a Dunkin’ Shift Lead, you’ll help keep the store running smoothly by supporting team members, assisting customers, and helping oversee shift operations.

What you’ll do:

• Lead by example and support team members during shifts
• Provide friendly, efficient service to every guest
• Assist with preparing food and beverages as needed
• Help ensure the store is clean, organized, and stocked
• Monitor shift operations and help resolve issues as they arise
• Support training and coaching of team members

What we offer:

• Flexible Scheduling
• Discounted beverages and meals
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Medical, Dental and Vision
• Rockstar Award Opportunities

Qualifications: What we’re looking for:

• Must be at least 18 years of age (or older, per applicable law)
• Previous food service or retail experience preferred
• Strong customer service and communication skills
• Ability to lead and support a teamAbility to work in a fast-paced environment
• Strong attention to detail and reliability

Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.