Dunkin RGM

Danop Ltd; Norwalk (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible Scheduling

Discounted beverages and meals

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Medical, Dental and Vision

Rockstar Award Opportunities

Job summary

Dunkin franchisee is seeking a Restaurant General Manager in Norwalk, OH to lead daily operations and drive store performance. You will oversee the team, ensure guest satisfaction, and manage scheduling, inventory, and costs.

Responsibilities include maintaining food safety standards, monitoring sales metrics, and supporting hiring and training to develop a high-performing team in a fast-paced environment.

Qualifications

• Must be at least 18 years old
• Previous management experience in retail, restaurant, or hospitality
• Strong leadership and communication skills
• Ability to lead and develop a team
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail

Responsibilities

• Oversee daily store operations and overall performance
• Ensure excellent customer service and positive guest experience
• Manage scheduling, staffing, and labor costs
• Oversee inventory, ordering, and cost control
• Ensure compliance with company policies, food safety, and sanitation standards
• Monitor sales and performance metrics to drive profitability
• Support hiring, training, and ongoing team development

Skills

Leadership

Customer Service

Scheduling

Staffing

Cost Control

Inventory Management

Food Safety

Team Development

Operations Management

Job description

Job Details: Job Location: 555 Norwalk Dunkin - Norwalk, OH 44857, Position Type: Full-Time/Part-Time, Job Shift: Any, Restaurant General Manager

We’re looking for a Restaurant General Manager to lead our Dunkin’ team! This role is responsible for overseeing daily operations, leading the team, and driving overall store performance.

As a Dunkin’ Restaurant General Manager, you’ll be responsible for the overall success of the store, including operations, team development, and customer experience.

What you’ll do:

• Oversee daily store operations and overall performance
• Ensure excellent customer service and positive guest experience
• Manage scheduling, staffing, and labor costs
• Oversee inventory, ordering, and cost control
• Ensure compliance with company policies, food safety, and sanitation standards
• Monitor sales and performance metrics to drive profitability
• Support hiring, training, and ongoing team development

What we offer:

• Flexible Scheduling
• Discounted beverages and meals
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Medical, Dental and Vision
• Rockstar Award Opportunities

Qualifications: What we’re looking for:

• Must be at least 18 years of age (or older, per applicable law)
• Previous management experience in retail, restaurant, or hospitality required
• Strong leadership and communication skills
• Ability to lead and develop a team
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail

Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.

Coffee-lover or not, all backgrounds are welcome here.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.