Dunkin RGM

Danop Ltd; Sheffield Township (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexible Scheduling

Discounted beverages and meals

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Medical, Dental and Vision

Rockstar Award Opportunities

Job summary

Dunkin Franchisee in Lorain, OH is seeking a Restaurant General Manager to lead our Dunkin’ team. You will oversee daily operations, drive store performance, and develop the team to deliver exceptional guest experiences.

The role requires flexible scheduling, strong leadership, and the ability to manage staffing, costs, and compliance with food safety standards. We offer advancement opportunities, benefits, and a friendly, fast-paced work environment.

Qualifications

• Must be at least 18 years old (or older, per applicable law).
• Previous management experience in retail, restaurant, or hospitality required.
• Strong leadership and communication skills.
• Ability to lead and develop a team.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee daily store operations and overall performance
• Ensure excellent customer service and positive guest experience
• Manage scheduling, staffing, and labor costs
• Oversee inventory, ordering, and cost control
• Ensure compliance with company policies, food safety, and sanitation standards
• Monitor sales and performance metrics to drive profitability
• Support hiring, training, and ongoing team development

Skills

Leadership

Communication

Team Development

Operations Management

Customer Service

Scheduling

Labor Cost Control

Food Safety

Job description

Job Details: Job Location: 502 Sheffield Dunkin - Lorain, OH 44052, Position Type: Full-Time/Part-Time, Job Shift: Any, Restaurant General Manager

We’re looking for a Restaurant General Manager to lead our Dunkin’ team! This role is responsible for overseeing daily operations, leading the team, and driving overall store performance.

As a Dunkin’ Restaurant General Manager, you’ll be responsible for the overall success of the store, including operations, team development, and customer experience.

What you’ll do:

• Oversee daily store operations and overall performance
• Ensure excellent customer service and positive guest experience
• Manage scheduling, staffing, and labor costs
• Oversee inventory, ordering, and cost control
• Ensure compliance with company policies, food safety, and sanitation standards
• Monitor sales and performance metrics to drive profitability
• Support hiring, training, and ongoing team development

What we offer:

• Flexible Scheduling
• Discounted beverages and meals
• Advancement Opportunities
• Paid Time Off
• 401(k) Retirement Plan
• Medical, Dental and Vision
• Rockstar Award Opportunities

Qualifications: What we’re looking for:

• Must be at least 18 years of age (or older, per applicable law)
• Previous management experience in retail, restaurant, or hospitality required
• Strong leadership and communication skills
• Ability to lead and develop a team
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational skills and attention to detail

Please note this position requires flexible availability (including mornings, evenings, weekends, and holidays), lifting up to 40 lbs., and standing for extended periods.

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.