Dunkin Crew Member

Dunkin; City of Rochester (NY); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Dunkin in Rochester, NY is seeking a Restaurant Team Member to prepare food and beverages, take orders, and ensure guests receive fast, accurate service. You will maintain a clean work area and stock supplies while following brand standards and safety guidelines.

The role focuses on teamwork in a busy environment, delivering friendly service and handling payments where applicable. This entry-level position offers growth within a fast-moving franchise network.

Qualifications

• Works well in a fast-paced team environment.
• Maintains a guest-focused approach to service.
• Punctual, honest, positive attitude.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Prepare food and beverages.
• Assemble and package orders.
• Maintain a clean and organized workstation.
• Stock items at the workstation.
• Take Drive Thru or Front Counter orders and handle payments (if applicable).
• Meet speed of service standards and deliver accurate orders.

Skills

Team player

Fast-paced environment

Guest-focused

Job description

Position Title: Restaurant Team MemberReports To: Restaurant ManagerOverview:A Dunkin’ Restaurant Team Member is responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.Responsibilities Include:Follow Brand standards, recipes, and systemsFollow food safety standardsPrepare food and beveragesAssemble and package ordersUnderstand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questionsMaintain a clean and organized workstationClean equipment, service areas, and guest areasStock items, such as cups, lids, etc. at the workstationTake orders at the Drive Thru or Front Counter and handle payments (if applicable)Meet speed of service standards while delivering accurate orders to guestsServe and communicate with guestsMaintain a guest-focused culture in the restaurantCommunicate effectively with managers and coworkersOrganize and maintain stock room and refrigerated areasEducation/Experience:NoneKey Competencies:Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedPhysical Demands/Working Conditions:Standing on feetRepetitive motion, including bending, stooping, and reachingLifting objects, including boxes, ice, and product up to 20lbs (if applicable)Working in a small spaceEach franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.