Duck Creek Program Manager

LTM; Tampa (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Comprehensive Medical Plan CoveringMed

Short/Long Disability Coverage

401(k) Plan with Company match

Life Insurance

Vacation Time, Holidays

Paternity and Maternity Leave

Job summary

LTIMindtree in the United States (Tampa, FL) seeks a senior onsite Director of Program & Project Management to own end-to-end delivery for large multitrack Duck Creek initiatives, including Policy, Billing, and Claims. You will lead governance, scope, budget, and executive reporting across business and technology teams, guiding upgrades and cloud/on‑prem deployments.

The role is highly client‑facing with weekly updates, coordinating with vendor and customer teams on discovery for major platform

Qualifications

• Experience delivering large Duck Creek programs including policy, billing, and claims.

Responsibilities

• Own end-to-end delivery for large multitrack Duck Creek initiatives (Policy, Billing and/or Claims).
• Drive program governance, scope, budget releases and stakeholder communication across business and technology teams.
• Orchestrate upgrades, enhancements, integrations and cloud/on-prem deployments on the Duck Creek platform.
• Lead weekly executive reporting and maintain client/vendor coordination for platform changes.

Skills

Duck Creek Program Leadership

Duck Creek Functional Knowledge

Tooling Delivery

Integration Data

Client Facing Leadership

Tools

Azure DevOps

Octopus

Git

Dynatrace

SQL

Job description

Role Description

Job Title: Director - Program & Project Management

Job Summary

• We are seeking a senior onsite Program Manager to own end-to-end delivery for large multitrack Duck Creek initiatives Policy Billing and or Claims.
• You will drive program governance scope budget releases and stakeholder communication across business and technology teams while orchestrating upgrades enhancements integrations and cloud OnPrem deployments on the Duck Creek platform
• The role is highly client facing with weekly executive reporting and tight coordination across vendor and customer teams including upgrade preparation and discovery for major platform changes

Technical Skills (Primary, Must Have)

• Duck Creek Program Leadership: Proven track record managing large Duck Creek programs Policy Billing and or Claims including enhancements and platform upgrades
• Duck Creek Functional Knowledge: Strong understanding of Policy admin rating underwriting rules forms Billing agency direct bill commissions disbursements and Claims FNOL reserves payments integrations and their cross-module dependencies
• Tooling Delivery: Solid experience overseeing teams configuring Author Express Page Builder TransactServer Manuscripts and leveraging Trace Monitor Dynatrace for diagnostics hands‑on familiarity with Azure DevOps for backlog pipelines and release governance
• Integration Data: Orchestrated integrations with third‑party systems e.g., payment gateways such as One Inc data migration and environment planning across lower and production tiers
• Client Facing Leadership: Excellent executive communication stakeholder facilitation and onsite presence to lead discovery elaboration and steering sessions

Technical Skills (Secondary, Nice To Have Not Mandatory)

• DevOps Deployment: Familiarity with Duck Creek DevOps practices and On Demand Controller ODCH CICD using Azure DevOps Git and Octopus
• Data Diagnostics: Proficiency in SQL for validation working knowledge of XML XSLT XPath for forms manuscripts and interface payloads
• Analytics Reporting: Exposure to Duck Creek Insights and Extract Mapper for reporting and downstream data needs
• Cloud Performance: Experience guiding onPrem SaaS environment decisions performance tuning and capacity planning for peak loads
• P&C Domain: Depth Familiarity with personal and commercial lines e.g., Auto HO WC GL BOP and relevant regulatory market constructs

Soft Skills

• Executive level communication and storytelling clear concise outcome‑oriented updates and dashboards
• Stakeholder influence negotiation across business architecture security and vendor teams
• Systems thinking with strong analytical and problem‑solving capabilities under time and scope pressure
• Team leadership coaching feedback culture and conflict resolution in a multilocation setup
• Structured planning estimation shaping epics slicing releases and aligning cost schedule with value

Other Details

Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits And Perks

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long‑Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job‑related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance‑based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.