Duchess Shift Supervisor

Duchess; Saint Marys (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Monthly bonuses

Job summary

Duchess in Saint Marys, Ohio, is seeking a Shift Supervisor to support daily store operations, lead a team, and deliver outstanding customer service in a fast-paced retail environment.

You’ll coach team members, assist with scheduling and inventory, maintain safety and cleanliness, and build strong relationships with customers and coworkers. This role offers growth and competitive benefits, including health, dental, vision, and life insurance, plus a 401(k) with company match.

Qualifications

• High school diploma or equivalent.
• 1+ year of leadership experience in retail or food service.
• Strong communication and team leadership skills.
• Experience with scheduling, inventory, and basic store systems.
• ServeSafe certification required or willingness to obtain.

Responsibilities

• Support store operations including inventory and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Build relationships with customers, vendors, and your team.
• Walk and stand for long periods; work in varied temperatures, indoors and outdoors.

Skills

Leadership

Customer service

Communication

Team training

Scheduling

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Word/Excel

Basic store systems

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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Step into leadership. Guide your team. Make excellence in service your everyday standard.

Duchess has been serving local communities for over 60 years—and our Shift Supervisors are key to keeping that legacy strong. In this role, you’ll support the management team in leading daily operations, coaching team members, and delivering excellent customer service. It’s the perfect next step for someone ready to lead, learn, and grow in a fast-paced retail environment.

What You’ll Do

• Support store operations including inventory and shift leadership
• Coach and train team members to deliver friendly, efficient service
• Ensure the store stays clean, safe, and customer-ready
• Build relationships with customers, vendors, and your team
• Other Qualifications include, but are not limited to walking, standing, squatting, lifting, carrying, and reaching. Ability to work in demanding circumstances including variable temperatures, indoors and outdoors.

What We’re Looking For

• Education – High school diploma or equivalent
• Experience – 1+ year of leadership experience in retail or food service Leadership – A team-first mindset with strong communication skills
• Operations – Comfortable with scheduling, inventory, and basic store systems
• Tech comfort – Familiar with POS systems and basic software (Word, Excel, Email)
• ServeSafe certification – Required or willingness to obtain
• Customer focus – Committed to creating a welcoming experience for every guest

Why Join Us

• Career growth – We promote from within and help you build your future
• Great benefits – Health, dental, vision insurance and Employer-Paid Life Insurance
• Financial security – Weekly pay, 401(k) with company match, and paid time off
• Performance rewards – Monthly bonuses for hitting key goals
• Community impact – Be part of a team that’s been trusted for generations

WORK AUTHORIZATION

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment.

AAP/EEO STATEMENT

Englefield Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Englefield Retail complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Englefield Retail expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Englefield Retail’s employees to perform their job duties may result in discipline up to and including discharge.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.