Dual-Store Retail Office Manager

Gillman Home Center; Frankfort (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Gillman Home Center is seeking an office manager to split duties between our Frankfort and Lebanon stores. You will answer phones, handle cash, and manage office paperwork daily.

You will update daily reports, reconcile cash, review cashier reports, and apply payments as received while assisting customers on the sales floor. The role involves travel between stores and varied hours; a high school diploma and 1–3 years of relevant experience are preferred.

Qualifications

• High school diploma or GED
• 1–3 years of related office management/reception experience a plus
• 1+ years of Retail experience a plus
• Valid driver’s license and transportation

Responsibilities

• Provide excellent customer service to our team members, customers and vendors.
• Answer store telephone, transfer calls/take messages, etc.
• Count money and reconcile cash from previous days sales.
• Update all daily reports (daily journal, sales/credit card report and over/short).
• Review cashier reports to find cash over/shorts.
• Apply payments as they are received.
• Pick up mail daily and distribute to the appropriate people.
• Turn in credit applications to central office.
• Print off Do It Best invoices daily from DIB website.
• Enter all materials that come in from packing slips.
• Invoice all orders that are received. Help resolve issues with purchase orders before sending to central office.
• Write the inventory receipt number on all DIB and vendor invoices and scan and email to central office daily.
• Attach PO bar code sticker to all packing slips and scan into Spruce system.
• Order office supplies for store.
• Keep rewards cards up to date in Spruce system and on the Do It Best website.
• Check email frequently throughout the day and correspond as needed.
• Run cash register as needed.
• Help customers on the sales floor.
• Other duties as assigned.

Skills

Computer skills

Written and verbal communication

Math skills

Customer service skills

Education

High school diploma or GED

Tools

Spruce system

DIB website

Job description

Gillman Home Center is seeking an office manager to split duties between our Frankfort and Lebanon stores. You will answer phones, handle cash, and manage office paperwork daily.

You will update daily reports, reconcile cash, review cashier reports, and apply payments as received while assisting customers on the sales floor. The role involves travel between stores and varied hours; a high school diploma and 1–3 years of relevant experience are preferred.